Thank you for shopping with Taanaa Bana! We value your satisfaction and want to ensure a smooth shopping experience.
Returns & Exchanges
- You may request a return or exchange within 7 days of receiving your order.
- Items must be unused, unwashed, and in original condition with tags and packaging.
- Customized or made-to-order items are not eligible for return or exchange unless damaged or incorrect.
Damaged or Wrong Items
- If you receive a damaged or incorrect item, please contact us within 48 hours of delivery.
- Share your order number and clear photos of the product for verification.
Refunds
- Once your return is received and inspected, we will notify you.
- Approved refunds will be processed to your original payment method within 5–7 business days.
- Shipping charges are non-refundable, unless the return is due to our error.
Return Shipping
- Return shipping costs are the customer’s responsibility unless the item is faulty or incorrect.
- We recommend using a trackable shipping service.