Frequently Asked Questions (FAQs)
1. What is Taana Bana?
Taana Bana is a boho-ethnic lifestyle brand offering handcrafted kurtis, suit sets, sarees, handmade leather bags, and quirky jewelry. Their products are inspired by traditional Indian crafts like Ajrakh, Kantha, Kalamkari, and more. Visit: taanaabana.com
2. Do you offer free shipping?
Yes, Taana Bana offers free shipping on all prepaid orders across India. Cash-on-delivery (COD) is also available for select pin codes.
3. What are your delivery timelines?
For in-stock items, delivery usually takes 3–7 business days. Pre-order items may take 15 days or more depending on the production schedule.
4. What is your return or exchange policy?
Returns and exchanges are accepted within 3 days of delivery. However, sale items, items bought using discounts or coupons, and most accessories like jewelry and bags are not eligible. Return shipping costs are to be paid by the customer.
5. How can I pay for my order?
You can pay using debit/credit cards, UPI, wallets, or opt for COD. Prepaid orders are eligible for special offers and free shipping.
6. Are there discounts for purchasing multiple items?
Yes! Get 5% off when you buy 2 items and 10% off when you buy 4 or more items in a single order.
7. How can I reach customer support?
You can contact Taana Bana through their Contact Us page or email. Support is available Monday to Saturday during business hours.
8. Do you ship internationally?
Yes, international shipping is available. You can change the currency on the website to view international prices. Shipping charges will be calculated at checkout.
9. Are all your products handmade?
Many items are handcrafted by skilled artisans using traditional Indian techniques. Some garments may be machine-stitched but are still rooted in authentic craft styles.
10. Where can I find the size chart?
You can find the size guide on each product page. It includes measurements in inches for chest, waist, and hip to help you select the perfect fit.
11. How do I stay updated about new arrivals and offers?
Subscribe to the Taana Bana newsletter or follow them on Instagram and Facebook for updates on new collections, discounts, and special collaborations.